1. Order Placement

Customers can place orders for clothing, shoes, and bags through our official website or authorized channels. All orders are subject to availability. Once we receive your order, we'll confirm its details via email or other contact methods.

2. Payment

We accept various payment methods, such as credit cards, PayPal, etc. Payment should be made in full at the time of order placement. In case of payment failure, the order will be cancelled.

3. Shipping

We offer worldwide shipping. Shipping fees and delivery times vary depending on the destination and order value. We'll provide a tracking number for each shipment so you can monitor the delivery status.

4. Returns and Exchanges

If you're not satisfied with your purchase, you may return or exchange the items within 14 days of receipt. The products must be in their original condition, with tags attached. Return shipping costs are the responsibility of the customer, unless the item is defective.

5. Intellectual Property

All designs, trademarks, and content related to our clothing, shoes, and bags belong to YIWU ZHENGGUO TRADING CO., LTD. Unauthorized use is strictly prohibited.